These questions are designed to probe the supervisor or peer about very specific behaviors, strengths, areas for improvement and much more. To get a deeper understanding of the types of responses that we receive with ReferenceRight, look at our sample responses below. These responses are real answers to the questions asked by our automated employee reference check system.
Proper Reference Check for a Housekeeper Published how to write a reference check request October 18, Never overlook a reference check… Reference checking is a vital part of any recruitment process.
Whether an agency is doing this, or you are directly interviewing and selecting a new housekeeper to work for your household. A CV, interview and trial will only give you so much information. Make sure you obtain a proper reference check using our top tips. What kind of references to expect, and request Written references A housekeeper might provide written references from former employers already which gives you a good start.
The fact that former employers have made the effort to write and provide references is normally a good sign. All written references should be verified.
When hiring a new housekeeper it is important to be diligent and thorough, and not just assume these references are all truthful. Therefore ask for email addresses and phone numbers of the referees, so you can verify the reference is indeed truthful.
Just contact details When not having written references, a candidate might just provide a phone number or an email address from a previous employer.
This is not a problem, but try to have a list of questions ready see below when you speak to the referee, just so that you can get all the information you were after.
Do ask the candidate to provide both email addresses and telephone numbers. Although people can be busy, find a right time to speak to a referee as it will probably give you much more information, and a general feel of how the candidate was when they were working for the referee.
If email is the only option, then make sure you list several questions as a little bit further below in this article so you can still get a fairly good idea of the person. This could be a friend, family member, or former colleague — a character reference is never from a former employer.
Many agencies will not accept character references, or will only use it to accompany at least 2 professional references. Temp, long term and recent references Finally, be critical of the quality of the reference.
Although references for short term and temp roles could be useful, make sure the candidate does give you the contact details of the most recent, and long term employments. Are there no recent jobs, or has every role been short term?
If so, be sure to ask why. There might be a very plausible explanation for this perhaps the candidate was studying, or having other responsibilities at the time but it is important to get clarity on this.
What to ask when checking references for Housekeepers Now you have established what kind of references to get, here is a list of questions you really should ask when contacting a referee.
These questions can be fairly general, but they can go in as much detail as you feel is needed. Checking a reference is a great opportunity to find out more. Here are the top questions we recommend: Confirm the exact dates of employment Does this match up with the information the candidate provided?
Why was the employment terminated? Were there any specific reasons regarding skill or behaviour? And are you still in touch with the candidate?
What was the exact job description? Housekeeping can be extremely different in different families. Was the housekeeper performing tasks in previous families you are looking for? Think about cooking, laundry, packing and unpacking suitcases, wardrobe management, etc.
Outstanding knowledge and skills Did the housekeeper have any outstanding knowledge of cleaning specific materials, dealing with different types of fabrics, knowledge of cooking for different diets? What are their strengths, their weaknesses, and in what areas could they improve?
Are there any negative points about the candidate that you should be aware of? Are they fit, healthy and how are their energy levels like? Character and behaviour Here think about punctuality, are they friendly to be around, were they flexible with hours or changing tasks, organised, and willing to go the extra mile when needed?
Would you re-employ them if the situation arose? Would you recommend them for a similar role? Here be focused on any warning bells. If the referee states they would not re-hire the candidate or they would not recommend the housekeeper then it would be clear that you should possibly not employ them either.
Ask for explanations in this case. Legally obliged It is important to know that corporate businesses legally are not obliged to give detailed references; they only have to confirm the fact that the person worked for them, their role and the dates.Play the travel card, the closing a deal card, or the family card — concede that you don’t have the ability to serve as a worthy reference or write an adequate letter of recommendation because.
It will be easier for your reference provider to write a strong reference if you give them supporting materials. If you are applying for a specific posting, also give the person a copy of the job posting. Typically, including your name and a phrase like “Reference Request” is best.
When the reader knows what is being asked, they are. At this point, you may think of reference checks as a formality. But until you have the offer in hand, keep your effort level high so that you can have the best possible references.
Spend some time thinking about who to ask, getting in touch as soon as you can, and preparing them to share great things about you. References can also prepare by understanding what will be asked during the call.
Here are a few common questions that come up during reference checks: Tell me a little bit about Susan. Notify your references in advance.
The person giving you a reference may need to write a letter, fill out a questionnaire or speak to someone from human resources on the phone. Providing this favor is no small task. Give your potential reference plenty of time to consider the request, and be sure to thank them for their time and efforts.
You can ask for a reference with a phone call, or an email or a hard-copy letter, but either way, you'll want to write your request carefully. Here are tips on how to ask for a reference or for a written letter of recommendation, as well as sample letters that you can use as a guideline while writing your own reference request.